Head of Service Delivery - Job description
Are you passionate about fighting climate change but feel your current job doesn’t have enough impact?
Do you want to become a critical pillar of a rising star project in the energy transition?
Do you want to be at the forefront of the digitalization wave in Energy?
FlexiDAO is one of the European leading energy & blockchain start-ups, working with global
● Provide technical support during the final stages of the sales cycle to support the business
● Manage software implementations from set-up (data collection, user interface customization,
on-premise deployment etc.), through delivery (checking milestones achieved in work plan)
● Manage daily customer interactions and be in charge of coordinating support, maintenance
and upgrades between the customer and the product team.
● Lead constant Customer Feedback loop iterations to improve current service.
● Lead team of Service Delivery during scale-up phase.
● +4 years experience in the Electricity industry as Project Manager or Product Owner,
implementing software solutions within utilities
● In-depth understanding of electricity utilities’ internal core processes and IT infrastructure (e.g.
SAP IS-U, energy data flows and management, technologies and architectures used to monitor
and control electricity Grids and Markets, etc.)
● Experience interacting with product owners and acting as a bridge between technical teams and
● Technical undergraduate (preferred Energy Engineer).
concise or coherent way.
● Mission-driven mindset to have a big impact fight climate change through technological innovation.
● A proactive attitude, eagerness to learn and ability to own projects independently.
● Strong communication skills and team player with an open, creative mindset.
Nice to Have
● Understanding of blockchain technology.
● Experience in entrepreneurship, intrapreneurship.
● Spanish, German and/or French written and oral communication skills, with the ability to explain
your views in a concise or coherent way.
We don’t offer just a “job”. This is an empowerment for you to have a radical impact on fighting climate
change by transforming the Energy industry with blockchain technology - and what is more rewarding
than leaving a better planet to our next generation? This is also an opportunity to work within a
multicultural, entrepreneurial and fun team that trusts each member of its family as a founder. Be
involved in building from the early beginning the success story of one of the leading blockchain &
energy start-ups, as recognized by several organizations. A competitive compensation is guaranteed
We just published this opportunity: apply to this demanded position as soon as possible by sending
your CV and Cover Letter telling us why you want to join FlexiDAO to email@example.com.